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Introduction to United Bank Limited (UBL)

United Bank Limited (UBL) is one of Pakistan’s leading banks, providing a wide range of financial services to individuals, businesses, and corporate clients. With a rich history spanning over six decades, UBL has established itself as a trusted and innovative banking institution in the region.


  • UBL was established in 1959, with its headquarters located in Karachi, Pakistan.
  • Over the years, the bank has expanded its network across the country and internationally, with branches and subsidiaries in major cities and key financial centers worldwide.


  • UBL’s vision is to be the bank of choice for customers, offering innovative financial solutions and exceptional service delivery.
  • The bank is committed to achieving sustainable growth and maximizing shareholder value while contributing positively to the communities it serves.


  • UBL offers a comprehensive range of banking products and services, including:
    • Retail banking
    • Corporate and commercial banking
    • Investment banking
    • Islamic banking
    • Asset management
    • Treasury services
    • Online and digital banking solutions

Commitment to Customer Service:

  • UBL prioritizes customer satisfaction and aims to provide personalized banking experiences tailored to the diverse needs of its clients.
  • The bank’s customer-centric approach is reflected in its dedication to delivering efficient and reliable services while maintaining the highest standards of integrity and professionalism.

Innovation and Technology:

  • UBL continually invests in technology and innovation to enhance its banking services and streamline operations.
  • The bank offers cutting-edge digital banking platforms, mobile applications, and online banking solutions to ensure convenience and accessibility for its customers.

Corporate Social Responsibility (CSR):

  • UBL is actively involved in various corporate social responsibility initiatives aimed at making a positive impact on society.
  • The bank supports education, healthcare, environmental conservation, and community development projects to contribute to the welfare and prosperity of the communities it operates in.

Awards and Recognition:

  • UBL has received numerous awards and accolades for its excellence in banking and financial services, demonstrating its commitment to quality and performance.

United Bank Limited (UBL) continues to be a trusted partner for individuals, businesses, and communities, offering innovative banking solutions and unparalleled service excellence.

Relationship Executive Job Description and Responsibilities


United Bank Limited (UBL) seeks Relationship Executives to join its team. Relationship Executives are pivotal in managing the New To Bank (NTB) run rate by introducing potential customers to On-shelve Liability products and services.


  • Sales Management: Efficiently manage sales activities to drive NTB run rate.
  • Analysis: Evaluate movement and reasons for significant outflows.
  • Cross-selling: Identify cross-selling opportunities to maximize revenue.
  • Customer Conversion: Convert footfall in branches into NTB customers.
  • Target Adherence: Adhere to business targets provided by the Branch Manager (BM).

Service Ambassador Job Description and Responsibilities


Service Ambassadors at UBL uphold the highest standard of customer service, ensuring customer satisfaction and retention.


  • Customer Interaction: Greet and welcome walk-in customers with professionalism.
  • Query Resolution: Address customer queries and provide assistance with banking services and policies.
  • Facility Management: Oversee waiting areas and manage customer traffic in branches.
  • Complaint Handling: Handle customer complaints promptly and effectively.
  • Digital Services: Facilitate digital registrations and referrals for customers.

Relationship & Service Associate Job Description and Responsibilities


Relationship & Service Associates at UBL are responsible for building and managing customer relationships while delivering exceptional service.


  • Relationship Management: Acquire, grow, and deepen Branch Banking customer relationships.
  • Business Generation: Generate NTB business and achieve defined targets across all product KPIs.
  • KYC Compliance: Ensure proper KYC/risk profiling of customers to maintain regulatory compliance.
  • Service Quality: Monitor service quality to ensure customer satisfaction and retention.

Benefits and Remunerations at United Bank Limited (UBL)

United Bank Limited (UBL) offers a comprehensive range of benefits and remunerations to its employees, ensuring their well-being, satisfaction, and professional growth. Here are some of the key benefits and remunerations provided by UBL:

Competitive Salary Packages:

  • UBL offers competitive salary packages to attract and retain top talent in the industry.
  • Salaries are regularly reviewed and adjusted to ensure they remain competitive with market standards.

Performance-Based Incentives:

  • Employees at UBL have the opportunity to earn performance-based incentives, rewarding them for their contributions to the bank’s success.
  • Incentive schemes are designed to motivate employees to achieve individual and team targets, fostering a culture of high performance and excellence.

Provident Fund and Gratuity:

  • UBL provides employees with a provident fund and gratuity scheme, ensuring financial security and stability for their future.
  • Employees can contribute to the provident fund, with matching contributions from the bank, helping them build savings for retirement.

Medical Insurance Coverage:

  • UBL offers comprehensive medical insurance coverage to employees and their dependents, including health and hospitalization benefits.
  • The medical insurance policy covers a wide range of medical expenses, ensuring employees have access to quality healthcare services when needed.

Employee Loans and Financing Facilities:

  • UBL provides employees with access to special loan and financing facilities, enabling them to fulfill their personal and financial needs.
  • Employees can avail of loans for various purposes, such as home renovation, education, vehicle purchase, or personal expenses, at preferential interest rates.

Training and Development Opportunities:

  • UBL is committed to investing in the professional development of its employees, offering a wide range of training and development programs.
  • Employees have access to internal and external training workshops, seminars, and certification programs to enhance their skills and knowledge.

Work-Life Balance Initiatives:

  • UBL promotes a healthy work-life balance for its employees, recognizing the importance of personal well-being and family commitments.
  • Flexible working hours, telecommuting options, and leave policies are available to help employees manage their work responsibilities and personal life effectively.

Employee Recognition and Rewards:

  • UBL values and recognizes the contributions of its employees, rewarding them for their dedication, commitment, and achievements.
  • Employee recognition programs, awards ceremonies, and performance appraisal systems are in place to acknowledge and appreciate outstanding performance and contributions.

United Bank Limited (UBL) is committed to providing its employees with a supportive and rewarding work environment, where they can thrive, grow, and succeed professionally while enjoying a host of benefits and remunerations.

How to Apply for a Position at United Bank Limited (UBL)

If you’re interested in joining United Bank Limited (UBL) and pursuing a rewarding career in the banking industry, you can follow these steps to apply for a position:

1. Visit the UBL Careers Portal:

  • Start by visiting the official UBL Careers portal on the bank’s website.
  • The UBL Careers portal is the central platform for job openings, recruitment processes, and application submissions.

2. Explore Available Job Opportunities:

  • Browse through the list of available job opportunities at UBL.
  • Filter the job openings based on your preferred location, department, experience level, or job title to find positions that align with your skills and interests.

3. Review Job Descriptions:

  • Click on individual job listings to view detailed job descriptions, including responsibilities, qualifications, and requirements.
  • Review the job descriptions carefully to ensure you meet the eligibility criteria and have the necessary qualifications and experience for the position.

4. Prepare Your Application Documents:

  • Before applying, make sure you have your updated resume/CV and other relevant documents ready.
  • Tailor your resume/CV to highlight your relevant skills, qualifications, and experiences that match the requirements of the job you’re applying for.

5. Complete the Online Application Form:

  • Once you’ve identified a suitable job opportunity, click on the “Apply Now” or “Submit Application” button to start the application process.
  • Fill out the online application form with accurate and complete information, including personal details, educational background, work experience, and contact information. Click Here

6. Upload Your Resume/CV and Supporting Documents:

  • Upload your resume/CV and any other supporting documents, such as educational certificates, professional certifications, and reference letters.
  • Ensure that all uploaded documents are clear, legible, and in the specified file formats (e.g., PDF, Word).

7. Submit Your Application:

  • Review your application thoroughly to ensure all information is accurate and complete.
  • Once you’re satisfied with your application, click on the “Submit” or “Send” button to submit your application to UBL.

8. Monitor Application Status:

  • After submitting your application, you’ll receive a confirmation email acknowledging receipt of your application.
  • Monitor your email inbox and the UBL Careers portal for updates on the status of your application, including interview invitations or further instructions.

9. Prepare for Interviews:

  • If your application is shortlisted, you may be contacted for interviews or assessments.
  • Prepare for interviews by researching UBL, practicing common interview questions, and highlighting your skills and experiences relevant to the position.

10. Follow Up:

  • If you haven’t heard back within a reasonable timeframe, consider following up on your application status with UBL’s HR department or recruitment team.
  • Maintain professionalism and persistence while waiting for updates on your application.

By following these steps and guidelines, you can successfully apply for a position at United Bank Limited (UBL) and take the first step towards a rewarding career in banking.


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