SRSO Helpline and District Offices in Sindh – Complete Contact Information, Support, and Complaint Registration 2025
Sindh Rural Support Organization (SRSO) — including helpline numbers, district office addresses, contact emails, support channels, and the procedure for complaints and beneficiary assistance under the Livestock Scheme 2025 and other programs.
Introduction – SRSO Helpline & Office Network in Sindh
The Sindh Rural Support Organization (SRSO) is one of Pakistan’s leading community development institutions, operating across rural Sindh.
It plays a major role in implementing poverty reduction programs like:
- National Poverty Graduation Program (NPGP)
- BISP Livestock & Asset Distribution Scheme
- Microenterprise and Skill Training Initiatives
To facilitate beneficiaries, SRSO maintains a strong network of regional and district offices, backed by dedicated helplines and support centers.
These facilities help poor and ultra-poor families register, verify, and resolve issues related to livestock distribution, financial inclusion, and insurance.
If you are a BISP beneficiary, livestock recipient, or new applicant, you can directly contact the SRSO Helpline 2025 or visit your nearest SRSO district office for guidance.
Why SRSO Helpline and District Offices Matter
Thousands of applicants and families across Sindh are part of poverty graduation projects supported by SRSO. Many face challenges like:
- Registration verification delays
- Missing names from beneficiary lists
- Issues in livestock distribution or insurance claims
- Lost or incorrect data in records
To handle these concerns, SRSO offers multiple contact options:
- Toll-free helpline and support line
- District-level offices and coordination units
- Email and complaint registration portal
- Field staff and Union Council-based representatives
The SRSO help system ensures fairness, accountability, and transparency for every participant under its poverty alleviation programs.
Official SRSO Contact Information (Head Office Sukkur)
The Headquarters of the Sindh Rural Support Organization is located in Sukkur, which oversees all program activities, monitoring, and reporting.
| Office Name | SRSO Head Office Sukkur |
|---|---|
| Address | SRSO Complex, Near Taj Petrol Pump, Shikarpur Road, Sukkur, Sindh, Pakistan |
| Phone Number | 071-5805203 |
| Fax | 071-5805202 |
| Email (General Info) | info@srso.org.pk |
| Email (Complaints) | complaints@srso.org.pk |
| Website | www.srso.org.pk |
| Office Hours | Monday to Friday, 9:00 AM – 5:00 PM |
| Helpline Support Timing | 9:30 AM – 4:30 PM (excluding holidays) |
You can contact the Head Office for policy-level queries, large-scale partnership discussions, or unresolved district-level complaints.
Districtwise SRSO Offices and Contact Details (2025 Updated)
Below is the complete updated list of SRSO offices across Sindh with their addresses, helpline numbers, focal persons, and service coverage areas.
1. Khairpur District Office
- Address: Near DC Office, Shah Abdul Latif University Road, Khairpur Mirs
- Phone: 0243-9280185
- Email: khairpur@srso.org.pk
- Coverage Areas: Khairpur City, Sobhodero, Gambat, Kingri, Faiz Ganj, Nara
- Programs Active: Livestock Scheme 2025, NPGP, Women Enterprise Fund
2. Sukkur District Office
- Address: SRSO Regional Office, Minara Road, Near NICVD Sukkur
- Phone: 071-5805291
- Email: sukkur@srso.org.pk
- Coverage Areas: Sukkur City, Rohri, Pano Akil
- Support Services: Livestock Distribution, Training Centers, Beneficiary Verification
3. Larkana District Office
- Address: SRSO Office, VIP Road, Opposite Municipal Park, Larkana
- Phone: 074-9412022
- Email: larkana@srso.org.pk
- Programs Active: BISP Livestock Scheme, Youth Skill Development, Microfinance Loans
- Working Hours: 9 AM – 5 PM (Mon–Fri)
4. Ghotki District Office
- Address: Near DC Office, Mirpur Mathelo, Ghotki
- Phone: 0723-651211
- Email: ghotki@srso.org.pk
- Coverage: Ghotki, Ubauro, Daharki
- Services: Livestock verification, complaint handling, training sessions
5. Shikarpur District Office
- Address: Near New Civil Hospital, Station Road, Shikarpur
- Phone: 0726-520180
- Email: shikarpur@srso.org.pk
- Active Programs: Asset Transfer, Livestock Scheme, Rural Women Entrepreneurship
6. Jacobabad District Office
- Address: SRSO Field Office, Old DCO Building, Jacobabad
- Phone: 0722-650280
- Email: jacobabad@srso.org.pk
- Focus Areas: Livelihood Program, Livestock Vaccination Support, Insurance Assistance
7. Kashmore-Kandhkot District Office
- Address: Opposite Government Girls Degree College, Kandhkot
- Phone: 0723-500211
- Email: kashmore@srso.org.pk
- Coverage Areas: Kandhkot, Tangwani, Kashmore Rural UCs
- Active Programs: NPGP 2025, Poverty Graduation Scheme
8. Shaheed Benazirabad (Nawabshah) District Office
- Address: SRSO Office, Near Eidgah Ground, Nawabshah
- Phone: 0244-931122
- Email: nawabshah@srso.org.pk
- Services: Registration, livestock delivery tracking, grievance redressal
9. Sanghar District Office
- Address: Near District Council Office, Sanghar City
- Phone: 0235-543211
- Email: sanghar@srso.org.pk
- Active Projects: BISP-linked livelihood scheme, livestock health training
10. Naushahro Feroze District Office
- Address: SRSO Regional Office, Halani Road, Naushahro Feroze
- Phone: 0242-920515
- Email: naushahro@srso.org.pk
- Programs: Poverty Graduation, Rural Development, Microenterprise Fund
11. Dadu District Office
- Address: Behind Govt. Boys College, Dadu City
- Phone: 025-4710025
- Email: dadu@srso.org.pk
- Coverage: Johi, Mehar, Khairpur Nathan Shah, Dadu City
- Active Schemes: Flood Rehabilitation Program, Livestock Initiative
12. Qambar Shahdadkot Office
- Address: Near Deputy Commissioner Office, Shahdadkot
- Phone: 0748-521002
- Email: qambar@srso.org.pk
- Services: Asset Distribution, Women Empowerment, Training Programs
Helpline Support – What You Can Ask or Report
The SRSO Helpline is designed to help beneficiaries and applicants solve any issues related to:
- Livestock Scheme registration and status check
- Missing names from beneficiary lists
- Payment or insurance issues
- Livestock health or death compensation
- Micro-business toolkit distribution
- Training program enrollment
When calling or emailing, make sure to have your CNIC number, district name, and contact details ready for quick resolution.
Online Complaint Registration Procedure 2025
If you’re unable to visit an SRSO office, you can submit your complaint online through the official portal.
Step-by-Step Process
- Go to the official website: www.srso.org.pk
- Navigate to “Contact Us” → “Online Complaint Form”
- Fill out the required fields:
- Name
- CNIC number
- Mobile number
- District and Union Council
- Program name (e.g., Livestock Scheme, NPGP)
- Detailed description of the issue
- Upload supporting documents (if available)
- Click Submit
- You will receive a Complaint ID / Ticket Number via email or SMS
Your complaint is typically addressed within 3–7 working days, depending on the nature of the issue.
Common Issues Resolved by Helpline
| Issue | Response Time | Support Provided |
|---|---|---|
| Livestock not received | 3–5 days | Verification and delivery schedule update |
| Payment or insurance not confirmed | 5–7 days | Forwarded to finance/insurance team |
| Wrong CNIC data | 2–3 days | Correction request processed |
| Training schedule inquiry | Immediate | Shared by SMS or email |
| Complaint about field staff | 3 days | Escalated to district manager |
Important Guidelines for Beneficiaries
- Always use your registered CNIC and mobile number for any official communication.
- Do not share personal data with unauthorized individuals.
- Always verify the sender’s number — official SRSO messages are sent via verified IDs.
- Keep a copy of your registration slip or application form for record.
- For lost livestock insurance claims, report within 48 hours.
Partnership with BISP and NPGP
The SRSO helpline and office network also provide support for BISP (Benazir Income Support Programme) beneficiaries enrolled under the National Poverty Graduation Program (NPGP).
Under this collaboration:
- SRSO identifies and verifies eligible households.
- Provides livestock or productive assets.
- Offers training, savings group formation, and financial inclusion services.
- Ensures monitoring and complaint handling through helpline and field offices.
This partnership has successfully supported thousands of ultra-poor families in Sindh since 2019.
Frequently Asked Questions (FAQs)
1. What is the official SRSO helpline number for Sindh?
You can contact 071-5805203 during working hours (9 AM–5 PM).
2. How can I find my nearest SRSO office?
Visit www.srso.org.pk → Offices → District Directory to locate your local office.
3. What should I do if I didn’t receive livestock under the scheme?
Call the helpline or visit your district office with your CNIC and registration number for verification.
4. Can I register a complaint via WhatsApp or social media?
Currently, complaints are only accepted via official email or website form, not via WhatsApp.
5. What are SRSO’s working hours?
All offices operate Monday to Friday, 9 AM to 5 PM, excluding national holidays.
6. How can I check if my complaint was resolved?
Use your Complaint ID on the website or contact your district office for a status update.
7. Does SRSO charge any fee for its programs?
No. All SRSO and NPGP services are free of cost for eligible beneficiaries.
Success and Transparency
Through its robust helpline system and district network, SRSO has built a transparent communication bridge between rural communities and policymakers.
Every call, complaint, and verification helps ensure that resources reach the right families — strengthening public trust and accountability.
Conclusion
The SRSO Helpline and District Offices in Sindh (2025) play a central role in supporting thousands of families under the Livestock Distribution and Poverty Graduation Program.
From Sukkur to Sanghar, these offices are not just administrative centers — they’re lifelines for the poor, offering hope, assistance, and a clear path toward financial independence.
If you’re part of any SRSO or NPGP initiative, remember:
✅ Stay connected with your nearest SRSO office.
✅ Report any issue via the official helpline or complaint portal.
✅ Keep your documents and CNIC ready for all verifications.
Together, these steps ensure that transparency, empowerment, and sustainability remain at the heart of every SRSO program.
