Punjab Government’s ‘Dastak’ App Revolutionizes Public Services: Get 76+ Services at Your Doorstep
The Government of Punjab, under the “Maryam ki Dastak” initiative led by Chief Minister Maryam Nawaz, has launched a groundbreaking program to deliver more than 76 government services directly to the homes of citizens. This innovative “Doorstep Delivery of Services” program is designed to eliminate the need for citizens to stand in long queues or make multiple visits to government offices.
The initiative, implemented by the Punjab Information Technology Board (PITB), has already benefited over 1 million (10 lakh) people across the province, marking a significant step towards accessible and citizen-centric governance.
No Queues, No Waiting: Services at Your Doorstep
The core promise of the Dastak program is encapsulated in its slogan: “Na Qataar, Na Intezaar. Sahuliyat ki Dastak, Aap ke Dar par” (No Queues, No Waiting. The Knock of Facilities, at Your Door).
Citizens can now access a wide array of essential services from the comfort of their homes through a dedicated mobile app and web portal.
Key Services Offered
The program covers over 76 services. Some of the major services available for doorstep delivery include:
Fard Malkiat (Property Ownership Record)
Domicile Certificate
Birth Certificate
Death Certificate
Marriage Certificate
Divorce Certificate
Motorcycle Registration
Vehicle Transfer of Ownership
Property Tax
E-Stamping
And many other services.
How to Avail Dastak Services: A Simple Step-by-Step Guide
Getting government services delivered to your home is now a simple, four-step process:
Download the App: Download the “Dastak Doorstep Services App” from the Google Play Store or Apple App Store.
Log In: Create your profile and log in to the application.
Select Service: Choose the specific government service you require.
Schedule and Submit: Select a convenient date and time for the government representative to visit you and submit your request.
A Dastak representative will then visit your location at the scheduled time to process your application.
Availability Across All Districts of Punjab
The Dastak service is not limited to major urban centers. It is available in all districts across Punjab, ensuring that citizens throughout the province can benefit from this initiative. Some of the cities where the service is operational include Lahore, Bahawalpur, Sargodha, Rawalpindi, Sahiwal, Multan, Faisalabad, and many more.
How to Get the App and Support
Mobile App: Search for “Dastak Doorstep Services App” on the Google Play Store (for Android) or the Apple App Store (for iOS). You can also scan the QR codes in the official advertisement.
Helpline: For any assistance or inquiries, you can call the dedicated helpline at 1202. The helpline is available from 9 AM to 8 PM.
Frequently Asked Questions (FAQs)
Q1: What is the Dastak initiative? Dastak is a flagship program by the Government of Punjab that allows citizens to request and receive over 76 different government services at their homes, eliminating the need to visit government offices.
Q2: Who is eligible to use this service? Any resident within the province of Punjab can use the Dastak app and services.
Q3: Is the service available in my city/district? Yes, the Dastak program has been rolled out across all districts of Punjab.
Q4: How do I request a service? You need to download the “Dastak Doorstep Services App” or use the web portal to select a service and schedule a visit from a representative.
Q5: Is there a helpline for support? Yes, you can call the helpline at 1202 between 9 AM and 8 PM for any assistance.
