IT Support Engineer Jobs 2025 at State Bank of Pakistan Apply Now

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IT Support Engineer Jobs 2025 at State Bank of Pakistan – Apply Now

State Bank of Pakistan (SBP), the central bank of the country, is hiring for the position of IT Support Engineer on a contractual basis in Karachi. This is an excellent opportunity for tech professionals to work in one of Pakistan’s most prestigious financial institutions, supporting critical banking operations through robust IT infrastructure and customer-centric technical support.

If you have strong skills in troubleshooting, Windows and network configurations, remote support tools, and enterprise-level IT operations, this role offers a challenging and rewarding career path.


Job Overview: IT Support Engineer

Job Title: IT Support Engineer
Job Type: Full Time / Contractual
Industry: Banking / Financial Services
Location: Karachi, Pakistan
Experience Required: Minimum 2 Years
Gender: No Preference
Application Deadline: August 10, 2025
Posting Date: July 9, 2025


Key Responsibilities

1. Technical Support & Troubleshooting

  • Provide onsite and remote technical support for users, including executives.

  • Troubleshoot and resolve issues related to hardware, operating systems, software, and enterprise tools (e.g., SWIFT, Bloomberg).

  • Handle incidents via ticketing systems and escalate when needed to relevant teams.

2. System Configuration & Maintenance

  • Install, test, configure, and repair IT equipment: desktops, laptops, printers, and mobile devices.

  • Support across multi-platform environments (Windows, MacOS, iOS, Android).

  • Assist with software and system upgrades, patches, and device migrations.

3. Network & Security Compliance

  • Support endpoint security standards including firewalls, antivirus, VPNs, and patching.

  • Assist with compliance audits and ensure alignment with SBP’s IT policies and SOPs.

  • Monitor and support secure network connections, including VPN, RDP, SSL, and remote access tools (TeamViewer, AnyDesk, etc.).

4. Collaboration & Documentation

  • Work with cross-functional teams (network, system, security).

  • Provide support during BCP mock exercises and maintain updates at Business Continuity sites.

  • Prepare and maintain technical documentation and support logs.

5. Continuous Learning & Support

  • Keep up with emerging IT trends and suggest improvements.

  • Offer on-call and after-hours support as needed.

  • Assist during special events or webinars with relevant technology setup and troubleshooting.


Required Skills & Tools

The ideal candidate should be proficient in the following technologies and frameworks:

  • Operating Systems: Windows Server, Windows 10/11, MacOS

  • Networking & Security: VPN setup (SSL, OpenVPN), firewall configuration (Cisco, Fortinet), network security auditing

  • User Management: Active Directory, Group Policy Object (GPO), Identity & Access Management

  • Remote Support Tools: TeamViewer, AnyDesk, Remote Desktop Protocol (RDP), ITIL-based issue resolution

  • Diagnostic & Ticketing Tools: Debugging, automated testing, ticketing platforms

  • Specialized Applications: Bloomberg, SWIFT (preferred but not mandatory)


Eligibility Criteria

Education

  • Master’s or Bachelor’s degree (minimum 16 years of education) in:

    • Computer Science

    • Software Engineering

    • Information Systems

    • Computer Systems

    • Computer/Electrical/Electronics/Telecom Engineering

    • From HEC-recognized university (domestic or reputable foreign institution)

Experience

  • Minimum 2 years of relevant experience in IT support or related technical role

Age Limit

  • Maximum age: 35 years (as of the advertisement date – July 9, 2025)

  • Age relaxation may be granted based on higher qualifications or extensive experience


Why Join SBP as an IT Support Engineer?

Working at the State Bank of Pakistan provides a unique opportunity to:

  • Contribute to national-level banking infrastructure

  • Work in a professional and regulated IT environment

  • Gain exposure to cutting-edge enterprise technologies

  • Be part of critical projects involving national financial systems

  • Enhance your skills in a challenging yet secure career environment


How to Apply for State Bank of Pakistan IT Support Engineer Job

  1. Visit the official SBP Careers Page: www.sbp.org.pk

  2. Navigate to the “Careers” section and locate the job listing titled “IT Support Engineer – Contractual”

  3. Click on Apply Now

  4. Fill out the application form and upload your latest CV

  5. Submit your application before the deadline of August 10, 2025


Summary of the Job Opportunity

PositionLocationJob TypeExperienceApply Before
IT Support EngineerKarachi, PakistanContractual2 YearsAugust 10, 2025

Boost Your IT Career at Pakistan’s Central Bank

This is your chance to be part of a dynamic team at SBP, where your skills and technical expertise can make a real impact. Apply now and be part of Pakistan’s financial backbone.

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