hbl bank jobs 2024,hbl bank jobs karachi,hbl jobs online apply,Hbl bank jobs salary,hbl cash officer jobs online apply,hbl careers cash officer,meezan bank jobs,habib bank jobs Phone Banking Officer – (Third Party Contract) Habib Bank Limited (HBL) Verified
Multiple Cities, Pakistan
Habib Bank Jobs 2024
About Company
Currently seeking highly motivated individuals to join team as Phone Banking Officers. This entry-level position offers an excellent opportunity for individuals looking to kick-start their career in the banking industry. HBL Bank Jobs Apply Online In this role, you will be responsible for providing exceptional customer service and support to the customer.
HBL Bank Job Responsibilities:
- A Phone Banking Officer is required to handle customer queries within the standard time. The response rate/target should be maintained as defined by the management.
- Response quality as per defined standards. Also ensuring that Courtesy and Accuracy targets are met.
- Enhance product knowledge and processes.
- Ensure all standards of call quality are met by the phone banker as defined by the management. Calls and sales are met as management defines time to time.
- To interact with the customers through suitable medium of communication as and when directed.
- To timely complete any additional tasks/initiatives assigned besides the routine daily tasks.
- Attendance, Punctuality and manned minutes are completed to achieve the productivity target.
- Attend trainings as announced by management/training units.
- Recognize that all customer and company information is confidential and proprietary and is provided to you for the exclusive purpose of servicing customer requests; any other use of this information is prohibited. Confidential and proprietary information may not be copied, reproduced, or disseminated in any way.
Requirements:
- High school diploma/Graduation
- Excellent verbal communication skills and customer-centric approach.
- Ability to multitask and work well under pressure.
- Basic computer skills and familiarity with banking systems, preferred.
- Previous customer service experience is an advantage.
Benefits:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and development.
- Collaborative and inclusive work environment.
- Cutting-edge technology and tools to support your work.
We appreciate all applications, but only shortlisted candidates will be contacted for further consideration.
Skills:
Organized and Multitasking
Communication Skills
Forms of Writing
Job Details
Industry: Banking/Financial Services
Functional Area: Client Services & Customer Support
Total Positions: 15 Posts
Job Shift: Rotating
Job Type: Contract
Job Location: Karachi, Lahore, Pakistan
Gender: Male
Age: 20 – 30 Years
Minimum Education: Bachelors
Degree Title: Business management, Commerce, and Arts
Career Level: Entry Level
Experience: Fresh – 2 Years
Apply Before: Jul 09, 2024
Posting Date: Apr 10, 2024
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