Bank of Punjab Jobs 2025 – Career Opportunity in Banking

The Bank of Punjab (BOP), one of the fastest-growing banks in Pakistan, has announced a new career opportunity for highly qualified and performance-driven professionals. With a legacy of more than 35 years and a strong presence of 900+ real-time online branches and ATMs across the country, BOP continues to set benchmarks in providing premium banking services and advanced digital solutions.

This latest opening at BOP reflects its commitment to talent acquisition and career growth, inviting applications for the post of Divisional Head Contact Center (SVP/EVP).

Bank of Punjab Job Vacancy 2025

Position: Divisional Head Contact Center

• Grade: SVP/EVP

• Location: Lahore

Key Responsibilities – BOP Divisional Head Contact Center

The selected candidate will be responsible for:

• Maintaining service levels as per SQ meeting targets.

• Leading sales teams to achieve targets and developing sales and incentive models.

• Processing financial and non-financial requests of customers with strict control over escalations.

• Ensuring internal and service quality standards for all BOP customers.

• Delivering Call Centre projects within deadlines.

• Managing vendor engagement to resolve issues quickly (internal & external).

• Ensuring an error-free transactional environment at the Contact Centre.

• Implementing processes and regulatory compliance.

• Preparing budgets and controlling costs.

• Conducting audit clearance and improving call centre functionalities.

• Managing customer complaints effectively.

• Ensuring staff retention, hiring, and training for long-term success.

Eligibility Criteria for BOP Jobs 2025

• Qualification: Minimum MBA or equivalent degree from an HEC-recognized university.

• Age Limit: Up to 55 years (as of September 16, 2025).

• Experience: At least 12 years of banking or non-banking experience, including 08 years of relevant call centre management experience.

Why Apply for Bank of Punjab Careers 2025?

The Bank of Punjab offers:

• A dynamic work environment with growth opportunities.

• Market-based competitive remuneration.

• A strong focus on diversity and inclusion, encouraging females, transgenders, minorities, and persons with disabilities (PWDs) to apply.

Application Process for BOP Latest Jobs

• Interested candidates must apply online through the Rozee.pk career portal:
  https://www.rozee.pk/company/the-bank-of-punjab-bop

• Only shortlisted candidates will be called for interview.

• No TA/DA will be admissible.

• Last date to apply: September 16, 2025.

Conclusion

The Bank of Punjab latest jobs 2025 present an excellent chance for experienced professionals to take leadership roles in the banking industry. The position of Divisional Head Contact Center (SVP/EVP) is ideal for candidates with a strong background in customer service management, call centre operations, and financial services.

This is a golden opportunity to join one of Pakistan’s most reputable financial institutions and build a long-term career with BOP Lahore.